What we treat

We provide all core primary care services

With our Babylon GP at hand service, you'll get all the care you would expect from a practice which is part of the NHS family.

And you can access that care quickly and conveniently, thanks to our partnership with Babylon, the UK’s leading digital health provider. It’s free for all patients registered with us. The Babylon GP at hand service is offered by an NHS General Practice run by four partners.

What Babylon GP at hand can help with

The majority of medical issues can be treated effectively via a video consultation on your phone. Some things will need a face to face appointment, for these you'll be able to choose which of our GP clinic locations you'd like to visit.

Below is a list of common medical conditions and services that we can help with or provide guidance on:



Antenatal Care


Back pain

Cervical Screening


Cold & Flu

Crohn's Disease 



Digestive Disorders 

Diarrhoea, Vomiting & Dehydration 


Eye Conditions 


Gallbladder Infection 


Grief & Bereavement 

H Pylori Infection 

Heat Stroke 



Joint Pain & Aches 

Lactose Intolerance 

Lyme Disease 





Panic Attacks 


Postnatal Depression


Respiratory Tract Infections 

Sexually Transmitted Infections (STIs) 

Sinus Infection 

Skin Conditions & Rashes 

Sore Throat (Pharyngitis) 

Sports Injuries


Tennis elbow

Tension headaches


Travel Illness

Travel vaccination advice 

Underactive Thyroid 

Urinary Tract Infections (UTIs)

For selected services, eg cervical smear screening, flu jabs or vaccinations, you’ll be able to book a face to face appointment directly by calling our clinical team on +44 (0)33 08082217.

For all other health concerns, please book a video appointment, and if a face to face consultation is necessary, your GP will advise you to book a face-to-face consultation at the end of your appointment if he/she thinks it is necessary.

The service is not suitable for emergencies. If you or someone else experience any of the following, dial 999 or go to your local A&E immediately: Severe chest pain, heavy bleeding, broken bones or loss of consciousness.

Find out about our approach to caring for patients with complex needs. Download pdf

Equality and Health Inequalities Analysis: Standard Toolkit for CWHHE CCGs. Download pdf

Babylon GP at hand's antibiotic prescribing rates are in the lowest two deciles of all NHS general practices

Read more

The service is free for all patients who register with us as their NHS GP practice. You can register online, and you will need to validate your identity via the app before you see a GP

Get Started

Download the app