What we treat

All the core primary care services

With our Babylon GP at hand service, you'll get all the care you would expect from a practice which is part of the NHS family.

And you can access that care quickly and conveniently, thanks to our partnership with Babylon, the UK’s leading digital health provider. It’s free for all patients registered with us. The Babylon GP at hand service is offered by an NHS General Practice run by four partners.

What Babylon GP at hand can help with

The majority of medical issues can be treated effectively via a video consultation on your phone. Some things will need a face to face appointment, for these you'll be able to choose which of our GP clinic locations you'd like to visit.

Below is a list of common medical conditions that we can help with or provide guidance on:

Allergies 

Anger 

Anxiety 

Back pain

Cold & Flu 

Crohn's Disease 

Depression 

Diabetes 

Digestive Disorders 

Diarrhoea, Vomiting & Dehydration 

Eczema

Eye Conditions 

Gallbladder Infection 

Gastritis 

Grief & Bereavement 

H Pylori Infection 

Heat Stroke 

Influenza 

Insomnia 

Joint Pain & Aches 

Lactose Intolerance 

Lyme Disease 

Measles

Migraines 

Mononucleosis

Nausea/vomiting 

Panic Attacks 

Pneumonia 

Postnatal Depression

Psoriasis

Respiratory Tract Infections 

Sexually Transmitted Infections (STIs) 

Sinus Infection 

Skin Conditions & Rashes 

Sore Throat (Pharyngitis) 

Sports Injuries

Stress 

Tennis elbow

Tension headaches

Tonsillitis

Travel Illness

Travel vaccination advice 

Underactive Thyroid 

Urinary Tract Infections (UTIs)

For selected services, eg cervical smear screening, flu jabs or vaccinations, you’ll be able to book a face to face appointment directly by calling our clinical team on +44 (0)33 08082217.

For all other health concerns, please book a video appointment, and if a face to face consultation is necessary, your GP will advise you to book a face-to-face consultation at the end of your appointment if he/she thinks it is necessary.

The service is not suitable for emergencies. If you or someone else experience any of the following, dial 999 or go to your local A&E immediately: Severe chest pain, heavy bleeding, broken bones or loss of consciousness.

Find out about our approach to caring for patients with complex needs. Download pdf

Equality and Health Inequalities Analysis: Standard Toolkit for CWHHE CCGs. Download pdf

The service is free for all patients who register with us as their NHS GP practice. You can register online, and you will need to validate your identity via the app before you see a GP

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