What we treat

We provide all core primary care services

Get Started

With our Babylon GP at Hand service, you'll get all the care you would expect from a practice which is part of the NHS family.

And you can access that care quickly and conveniently, thanks to our partnership with Babylon, the UK’s leading digital health provider. It’s free for all patients registered with us. The Babylon GP at Hand service is offered by an NHS General Practice run by four partners.

What Babylon GP at Hand can help with

The majority of medical issues can be treated effectively via a video consultation on your phone. Some things will need a face to face appointment, for these you'll be able to choose which of our GP clinic locations you'd like to visit.

Below is a list of common medical conditions and services that we can help with or provide guidance on:



Antenatal Care


Back pain

Blood Pressure

Cervical Screening

Chest Infection


Chronic Sinusitis

Crohn's Disease


Digestive Disorders

Diarrhoea, Vomiting & Dehydration


Eye Conditions


Gallbladder Infection


Glandular Fever


Grief & Bereavement

H Pylori Infection

Heat Stroke


High Blood Pressure



Joint Pain & Aches

Kidney Stones

Lactose Intolerance

Lyme Disease





Panic Attacks


Postnatal Depression


Respiratory Tract Infections

Sexually Transmitted Infections (STIs)

Sinus Infection

Skin Conditions & Rashes

Sore Throat (Pharyngitis)

Sports Injuries


Tennis elbow

Tension headaches

Travel Illness

Travel vaccination advice

Underactive Thyroid

Urinary Tract Infections (UTIs)

Vitamin D

For selected services, eg cervical smear screening, flu jabs or vaccinations, you’ll be able to book a face to face appointment directly by calling our clinical team on +44 (0)33 08082217.

For all other health concerns, please book a video appointment, and if a face to face consultation is necessary, your GP will advise you to book a face-to-face consultation at the end of your appointment if he/she thinks it is necessary.

The service is not suitable for emergencies. If you or someone else experience any of the following, dial 999 or go to your local A&E immediately: Severe chest pain, heavy bleeding, broken bones or loss of consciousness.

Find out about our approach to caring for patients with complex needs. Download pdf

Equality and Health Inequalities Analysis: Standard Toolkit for CWHHE CCGs. Download pdf

Babylon GP at Hand's antibiotic prescribing rates are in the lowest two deciles of all NHS general practices

Read more

The service is free for all patients who register with us as their NHS GP practice. You can register online, and you will need to validate your identity via the app before you see a GP

Get Started

Download the app