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COVID-19 Vaccine Information

Page reviewed at 14:58 on 15th July 2021

GP at Hand is delivering the COVID-19 vaccine in line with the government’s priority list.

You can book your vaccination online via the NHS National Booking Service if:

  • you're aged 18 or over
  • you're at high risk from COVID-19 (clinically extremely vulnerable)
  • you have a condition that puts you at higher risk (clinically vulnerable)
  • you have a learning disability
  • you're an eligible frontline health or social care worker
  • you get a Carer's Allowance, get support following an assessment by your local authority or your GP record shows you're a carer

We are now delivering the second dose of vaccinations to our patients that have had their first dose with us. We'll be in touch when it is your turn for your second dose, this is usually 11 weeks after your first dose.

Please don’t otherwise contact the practice or the NHS asking about vaccination.

In the meantime, please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space. COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated and we don’t yet know whether those that are vaccinated can still spread the virus.

Frequently asked questions

Can I get my second dose moved earlier?

The guidance on this is very strict at the moment and we are not allowed to book second doses any earlier than 8 weeks. When booking online, you will be offered the first available date after 8 weeks.

More appointments and locations are being added all the time, so it is worth checking back to see if there are any earlier appointments. It is also worth looking out for any local mass vaccination pop-ups in your area, as sometimes these are given permission to give second doses early if they have capacity on the day.

I am new to the NHS and have recently registered with GP at Hand, when can I book my vaccine? 

Once you have been registered with a GP practice, it usually takes 1-2 weeks for the NHS systems to be updated. Once the NHS systems have been updated you will be able to book your Covid vaccination online.

Please allow at least 2 weeks for the NHS systems to be updated when trying to book your vaccine online.

Can you help me get an NHS Covid Pass using my vaccines or test results from abroad?

No. Whilst we can add details of these to your GP record, this will NOT enable the NHS App to create a Covid Pass. At the moment, there is no way to use vaccinations or test results from outside the NHS to create a Covid Pass. The Government have stated that only vaccines given in the NHS are eligible for the avoidance of self-isolation rules when returning to England from an Amber country:

How do I prove my vaccination status when travelling abroad?

If you’ve had a full course of the vaccine (2 doses) in England through the NHS, you can access your COVID-19 vaccination status through the free NHS App or NHS website. If you do not have access to a smartphone, computer or tablet you can call the NHS helpline on 119 and ask for a letter to be posted to you.

You can access your NHS COVID Pass 2 weeks after having a full course of the vaccine. If you are using the NHS App, you do not need to request access from your registered GP. Your NHS COVID Pass will be shown within the app automatically after you've had 2 doses.

Find the full information on the UK Government website. To learn more about the NHS app, visit the NHS website.

I’ve had my COVID-19 vaccines abroad. How do I get my record updated and see it in the NHS App?

Please email your vaccine proof to and your vaccination will be added to your GP record.

However, you should be aware that if you’ve had any of your COVID vaccinations outside of England, it will not show on an NHS COVID Pass (‘vaccine passport’). This is currently only available for vaccinations administered through the NHS in England. NHS Digital are working on the functionality to display non-NHS vaccines within the NHS App and a system to allow this is expected to be launched later in the summer.

We are not able to issue any letters or proof of vaccinations. You should retain physical proof of any vaccinations you have outside of the NHS in case you are asked to show these when travelling.

When will I get a vaccine?

COVID-19 vaccines are being rolled out in phases in priority and age order.

The NHS will let you know when it's your turn to have the COVID-19 vaccination. You may receive a text from 'NHSvaccine' to your registered phone number inviting you to book your vaccination and a letter a few days after. Read more on how the NHS will contact you.

The national booking service is updated regularly when new age groups become eligible. We recommend checking the service for updates to see when you are eligible for the vaccine.

I'm an unpaid / informal carer, how can I let you know?

Please email your details to We will then send you a link to book an appointment at one of our vaccine clinics with a few days. If you would like to instead use the National Booking Service, it usually takes 1-2 weeks for the NHS to pick up this code from your GP records and add you to the national service.

Can I choose where my vaccination will take place?

If you book via the National Booking Service, you will be offered a choice of local vaccination sites. Our vaccination centres are in West London. You can choose which invite you would like to take up depending on where you live.

How can I reschedule or cancel my vaccination appointment?

If you have booked at one of our centres in West London, you should have a confirmation text with the link you will need to cancel or change your appointment.

If you have booked via the National Booking Service, you should have received a confirmation code. You can use this to change your appointment at

I have asthma, am I in a priority cohort for vaccination?

The current national guidance is that only those taking regular oral (tablet) steroids, or who have previously been admitted to hospital with severe asthma are eligible for inclusion in Cohort 6. Other patients with asthma will be invited in line with their age cohort.

I live with someone who is immunosuppressed, how can I get a vaccine?

GP practices are in the process of writing to immunosuppressed individuals to inform them that their adult household contacts are eligible to receive the COVID-19 vaccination. The letter will include details on how household contacts can book their vaccination appointment.

I'm aged under 40, which vaccine will I get?

JCVI now advises that it is preferable for adults aged under 40 years without underlying health conditions that put them at higher risk of severe COVID-19 disease, to be offered an alternative COVID-19 vaccine to AstraZeneca, if available.

From 10th May, you are able to book your vaccination through the national booking service. They’ll provide you with an alternative vaccine which they’ll advise you of when you arrive for your appointment.

You can read the full government statement here.

I've had my first vaccine at a walk-in site/ pop-up site, how do I get my second dose?

If it's been over 48 hours since you had your first dose vaccination, you should be able to book your second dose via the national booking service. If it's been less than 48 hours, please wait and try again after 48 hours.

If you have any issues arranging your appointment, you can email us at Please provide the vaccination site details and which vaccine you had. We'll also need your full name, date of birth and postcode to look into this for you.

Can I pay to get the vaccination done privately?

No. COVID-19 vaccines are currently only available via the NHS vaccination programme at this time.

I think I should be in a priority group but have not been contacted yet

Please email with your details and we will get back to you within a few working days. Please do not book an appointment purely to discuss vaccination eligibility.

I’ve tried booking on-line but there is an error.

In the first instance, you can call 119 to check your details are correctly registered. If they are unable to help, please email and we will do what we can to assist you.