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COVID-19 Vaccine Information

Page reviewed at 03:24 on 19th January 2022

Vaccination Appointments

You can book these COVID-19 appointments online if you are registered with a GP surgery in England:

  • 1st and 2nd doses for people aged 12 years old and over
  • boosters for people aged 16 years old and over
  • 3rd doses for people with a severely weakened immune system aged 16 years old and over

Book your 1st, 2nd, 3rd or booster dose online.

If you or your child are aged 12 or over you may also be able to get vaccinated at a COVID-19 walk-in vaccination site. You do not need an appointment or to be registered with a GP.

Find a walk-in COVID-19 vaccination site.

If you have any issues booking your COVID-19 vaccination appointment, please call the NHS on 119.

1st and 2nd dose appointments

You can book a 1st and 2nd dose if you or your child is aged 12 or over.

If you're 18 years old or over and booking a 2nd dose online, you'll be offered appointments from 8 weeks after your 1st dose.

If you or your child are under 18 years old and booking a 2nd dose online, you'll be offered appointments from 12 weeks after your 1st dose. If you or your child are at high risk from COVID-19, you're eligible for a 2nd dose from 8 weeks after your 1st dose. If you are registered with us, email to arrange your appointment.

Booster dose appointments

You can book your COVID-19 booster vaccine online if it's been 2 months (61 days) since your 2nd dose and you're aged 16 years old and over.

Although you can pre-book a booster from 2 months (61 days) after your 2nd dose, the appointment dates you'll be offered will be from 3 months (91 days) after your 2nd dose.

Find out more about COVID-19 booster dose appointments.


An NHS COVID Pass shows your coronavirus (COVID-19) vaccination details or test results (COVID recovery pass). This is your COVID-19 status.

You can get an NHS COVID Pass digitally through the NHS App or the NHS online service. Your GP practice is unable to issue NHS COVID passes or letters.

If you cannot apply digitally, you can ask for an NHS COVID Pass letter to be sent to you by post by calling 119.

Using your NHS COVID Pass abroad and in England.

Frequently asked questions

I am unable to have the COVID vaccination for medical reasons – how can I get a medical exemption?

Thankfully most people are now able to safely receive the COVID vaccination. However, a small number of individuals have a medical reason which means they cannot easily get vaccinated or tested.

If you’re unable to get vaccinated, you’ll have to use the domestic NHS COVID Pass in the same way that people who are fully vaccinated use it.

If you're registered with GP at Hand and want to apply for a COVID Pass medication exemption, please follow these steps:

  1. Call 119 and ask for an NHS COVID Pass medical exemptions application form.
  2. You'll be asked some questions and if you're eligible to apply, you'll get an application form by post.
  3. Email your completed application form to us at
  4. One of our clinicians will review your application. You’ll automatically get the results of your application by post, usually 2 to 3 weeks after we receive your application form. You do not need to contact us or book an appointment during this time unless we ask you to.
  5. You can access your NHS COVID Pass digitally – on the NHS app or the NHS website. You can also download it as a pdf.
  6. The clinical decision on your medical exemption is final. You can’t appeal the decision.

We are not able to issue application forms, these must be issued by the NHS.

Find out how to apply for and receive your COVID Pass medical exemption on the GOV.UK website.

Can I get my second / booster dose moved earlier?

No. The guidance on this is very strict at the moment and second / booster doses are unable to be given any earlier than specified timeframe for each eligible group. When booking online, you will be offered the first available date for when you are eligible for your next dose.

I’ve had my COVID-19 vaccines abroad - can I get an NHS COVID Pass?

To register your overseas vaccinations, you’ll need to book an appointment with the NHS at a selected list of vaccination centres across England.

Book an appointment to register your overseas vaccination with the NHS.

Please note that there are currently a limited number of sites offering these appointments.

GP practices are NOT able to generate an NHS Covid Pass or issue any letters as proof of vaccination. Whilst we can add details of your overseas vaccinations to your GP record, this will NOT enable an NHS Covid Pass.

Find out more information on residents in England who have received COVID-19 vaccinations overseas.

I am new to the NHS and have recently registered with GP at Hand, when can I book my vaccine?

After you’ve registered with a GP practice, it usually takes 1-2 weeks for the NHS systems to be updated. Once the NHS systems have been updated you will be able to book your vaccination online.

Please allow at least 2 weeks for the NHS systems to be updated when trying to book your appointment online.

You may be able to get your vaccination sooner at a COVID-19 walk-in vacation site. You do not need an appointment or to be registered with a GP.

Find a walk-in COVID-19 vaccination site.

How do I prove my vaccination status when travelling abroad?

If you’ve had a full course of the vaccine (2 doses) in England through the NHS, you can access your COVID-19 vaccination status through the free NHS App or NHS website. If you do not have access to a smartphone, computer or tablet you can call the NHS helpline on 119 and ask for a letter to be posted to you.

You can access your NHS COVID Pass 2 weeks after having a full course of the vaccine. If you are using the NHS App, you do not need to request access from your registered GP. Your NHS COVID Pass will be shown within the app automatically after you've had 2 doses.

Find the full information on the UK Government website. To learn more about the NHS app, visit the NHS website.

How can I reschedule or cancel my vaccination appointment?

If you have booked at one of our centres in West London, you should have a confirmation text with the link you will need to cancel or change your appointment.

If you have booked via the National Booking Service, you should have received a confirmation code. You can use this to change your appointment

Can I pay to get the vaccination done privately?

No. COVID-19 vaccines are currently only available via the NHS vaccination programme at this time.

I've had my vaccine at a walk-in vaccination site but my NHS Covid Pass hasn't updated

You'll usually see the updates on your NHS Covid Pass within 24 hours of having your vaccination – however it can take up to 5 days for your records to be updated.

If your pass has not been updated after 5 days, you should contact the walk-in vaccination site. Unfortunately, GPs are not able to update your NHS Covid Pass with these details at present.

I'm aged under 40, which vaccine will I get?

JCVI advises that it is preferable for adults aged under 40 years without underlying health conditions that put them at higher risk of severe COVID-19 disease, to be offered an alternative COVID-19 vaccine to AstraZeneca, if available.

You can book your vaccinations online through the NHS. They’ll provide you with an alternative vaccine which they’ll advise you of when you arrive for your appointment. You can read the full government statement here.

I’ve tried booking online but there is an error.

In the first instance, you can call 119 to check your details are correctly registered. If they are unable to help, please email and we will do what we can to assist you.