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COVID-19 Vaccine Information

Page reviewed at 14:24 on 10th June 2021

GP at Hand is delivering the COVID-19 vaccine in line with the government’s priority list.

You can book your vaccination online via the NHS National Booking Service if:

  • you're aged 25 or over
  • you'll turn 25 before 1 July 2021
  • you're at high risk from COVID-19 (clinically extremely vulnerable)
  • you have a condition that puts you at higher risk (clinically vulnerable)
  • you have a learning disability
  • you're an eligible frontline health or social care worker
  • you get a Carer's Allowance, get support following an assessment by your local authority or your GP record shows you're a carer

We are now delivering the second dose of vaccinations to our patients that have had their first dose with us. We'll be in touch when it is your turn for your second dose, this is usually 11 weeks after your first dose.

Please don’t otherwise contact the practice or the NHS asking about vaccination.

In the meantime, please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space. COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated and we don’t yet know whether those that are vaccinated can still spread the virus.

Frequently asked questions

How do I prove my vaccination status when travelling abroad?

If you’ve had a full course of the vaccine (2 doses), you can access your COVID-19 vaccination status through the free NHS App or NHS website. If you do not have access to a smartphone, computer or tablet you can call the NHS helpline on 119 and ask for a letter to be posted to you.

Once you’ve had a full course of a COVID-19 vaccine (2 doses), the NHS app will display your proof of vaccination. You’ll need to set up an NHS login if you haven’t already and if using the NHS App, you may need to update to the latest version. You do not need to request access from Babylon GP at Hand to see your COVID-19 vaccination status.

Find the full information on the UK Government website. To learn more about the NHS app, visit the NHS website.

I’ve had my COVID-19 vaccines abroad. How do I get my record updated and see it in the NHS App?

Please email your vaccine proof to and your vaccination will be added to your GP record. NHS Digital are working on the functionality to display non-NHS vaccines within the NHS App. This means at the moment, any COVID-19 vaccination that is entered manually by GPs will not show as part of your vaccination status (‘vaccine passport’) in the NHS App.

We are not able to issue any letters or proof of vaccinations. You should retain physical proof of any vaccinations you have outside of the NHS in case you are asked to show these when travelling.

When will I get a vaccine?

COVID-19 vaccines are being rolled out in phases in priority and age order.

The NHS will let you know when it's your turn to have the COVID-19 vaccination. You may receive a text from 'NHSvaccine' to your registered phone number inviting you to book your vaccination and a letter a few days after. Read more on how the NHS will contact you.

The national booking service is updated regularly when new age groups become eligible. We recommend checking the service for updates to see when you are eligible for the vaccine.

I'm an unpaid / informal carer, how can I let you know?

Please email your details to We will then send you a link to book an appointment at one of our vaccine clinics with a few days. If you would like to instead use the National Booking Service, it usually takes 1-2 weeks for the NHS to pick up this code from your GP records and add you to the national service.

Can I choose where my vaccination will take place?

If you book via the National Booking Service, you will be offered a choice of local vaccination sites. Our vaccination centres are in West London. You can choose which invite you would like to take up depending on where you live.

How can I reschedule or cancel my vaccination appointment?

If you have booked at one of our centres in West London, you should have a confirmation text with the link you will need to cancel or change your appointment.

If you have booked via the National Booking Service, you should have received a confirmation code. You can use this to change your appointment at

I have asthma, am I in a priority cohort for vaccination?

The current national guidance is that only those taking regular oral (tablet) steroids, or who have previously been admitted to hospital with severe asthma are eligible for inclusion in Cohort 6. Other patients with asthma will be invited in line with their age cohort.

I live with someone who is immunosuppressed, how can I get a vaccine?

GP practices are in the process of writing to immunosuppressed individuals to inform them that their adult household contacts are eligible to receive the COVID-19 vaccination. The letter will include details on how household contacts can book their vaccination appointment.

Can I have my second dose earlier?

Second doses are currently being done at 8-12 weeks. When you book online, you will be offered the first available date within this window. More appointments and locations are being added all the time, so it is worth checking back to see if there are any earlier appointments. The NHS are also contacting those with later appointments and rebooking them closer to 8 weeks as supplies allow. Unfortunately, we do not have access to the national booking system, so we are unable to book you an earlier date.

If there is a specific reason why you need your second dose at 8 weeks and have not been able to book online in this window, it may be possible to book you at our vaccine centre as an alternative. Please contact us at if you would like to discuss this option. Please note that we are unable to offer second doses any earlier than 8 weeks.

I'm aged under 40, which vaccine will I get?

JCVI now advises that it is preferable for adults aged under 40 years without underlying health conditions that put them at higher risk of severe COVID-19 disease, to be offered an alternative COVID-19 vaccine to AstraZeneca, if available.

From 10th May, you are able to book your vaccination through the national booking service. They’ll provide you with an alternative vaccine which they’ll advise you of when you arrive for your appointment.

You can read the full government statement here.

What about if I move GPs between the first and second dose?

In general terms, your second dose should be done by the same organisation who arranged your first dose. However, if you have moved you should contact your new GP and ask if they can arrange vaccination for you.

I've had my first vaccine at a walk-in site/ pop-up site, how do I get my second dose?

If it's been over 48 hours since you had your first dose vaccination, you should be able to book your second dose via the national booking service. If it's been less than 48 hours, please wait and try again after 48 hours.

If you have any issues arranging your appointment, you can email us at Please provide the vaccination site details and which vaccine you had. We'll also need your full name, date of birth and postcode to look into this for you.

Can I pay to get the vaccination done privately?

No. COVID-19 vaccines are currently only available via the NHS vaccination programme at this time.

I think I should be in a priority group but have not been contacted yet

Please email with your details and we will get back to you within a few working days. Please do not book an appointment purely to discuss vaccination eligibility.

I’ve tried booking on-line but there is an error.

In the first instance, you can call 119 to check your details are correctly registered. If they are unable to help, please email and we will do what we can to assist you.