How do I use the NHS App to view my medical record?

Once you have signed up on the NHS App and verified your identity, you will have access to:

  • View your medical record
  • View your test results
  • View any letters or attachments on your record
  • Request repeat prescriptions
  • View any messages sent by us

To access these services, you should go to Your health in the NHS App. You can then view your medical record using the GP health record option.

Shared Care Agreements

A shared care agreement (or SCA) is a written agreement between a patient, their general practitioner (GP), and a hospital consultant that allows for the sharing of care for a specific health condition. The agreement details the responsibilities of each party, including who is responsible for prescribing, monitoring, and early referrals.

A shared care agreement is usually made when a patient’s condition is stable or predictable, and with the patient’s agreement. The agreement allows the patient to continue taking their medicine from their GP, rather than having to visit the hospital.

Shared care agreements are typically developed for specialist drugs or medications that require ongoing monitoring, such as: ADHD medications, Specialist arthritis medications, Specialist skin medications, and Some specialist drugs with known side effects.

Shared care agreements are voluntary for GPs, and they are not required to enter into them.

Due to an increased demand for these requests, we have made the decision to temporarily cease taking over the prescribing of medicines that require a shared care agreement from private organisations. This change is necessary to ensure we can maintain our capacity to provide care to all of our patients. Shared Care Agreements that come from NHS or NHS-funded providers will continue to be accepted where clinically appropriate.

If you are currently receiving prescriptions from a private provider and do not have an agreed shared care arrangement in place with us, you will need to continue obtaining your prescription from your private service provider. Unfortunately, we will not be able to take over these prescriptions at this time.

Please note, that due to regularory concerns and advice from our local commissioners, we are unable to accept any advice or requests from GenderGP.

Can I collect my prescription from a different pharmacy?

Your prescriptions will be sent to your nominated pharmacy.

You can change your nominated pharmacy in the NHS App, or by letting your Clinician know in your appointment.

If you wish to collect a prescription from a different pharmacy as a one-off, perhaps because your medication is not in stock at your usual pharmacy, you should ask the pharmacy to send your prescription back to the NHS spine and to give you the prescription barcode. 

You can then take the barcode to any pharmacy in England that you would like your prescription dispensed from. If you do not have the barcode but the pharmacy have confirmed they have sent the prescription back to the NHS spine, the new pharmacy will still able to find your prescription (you may be asked to confirm your full name, date of birth and address).