How to Book Appointments and Manage Your Health
Online GP appointments
24/7 video/ telephone consultations
Same day access to doctors*
Rapid response time
Prescriptions sent to your pharmacy
In clinic appointments available across five London locations
Non-urgent advice: To book an appointment
1. Ensure you have the NHS App installed on your smartphone or tablet from the Apple Store or Google Play.
2. Sign in to the app; you will require an NHS login for this. If you don’t have one, you can easily create one.
Once you have logged into the app successfully:
Select Services
Select Contact your GP about a health problem
Continue completing a short assessment to be offered the earliest appointment available
Note: DO NOT click on ‘Check for available GP appointments’, it will always show that no appointments are available, instead click ‘Contact your GP about a health problem‘ to be able to book an appointment or to be advised on next steps if deemed urgent.
Non-urgent advice: Discover how to manage your care using the NHS App below
To send us a message or ask an administrative query
Select Services
Select Contact your GP surgery for a document or update
To request a repeat prescription
Select Services
Select Request repeat prescriptions
To view or manage a prescription
Select Your health
Select View and manage prescriptions
To view your medical record
Select Your health
Select GP health record
To view your test results
Select Your health
Select Test results and imaging
To view upcoming and past appointments
Select Your health
Select Upcoming and past appointments
About the NHS App
The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over and be registered with a GP surgery in England or the Isle of Man to access the NHS App.
With full access you can:
- Order repeat prescriptions and nominate a pharmacy where you would like to collect them
- Book and manage appointments
- View your medical record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- Book and manage vaccinations
- Register your organ donation decision
- Choose how the NHS uses your data
- View your NHS number (find out what your NHS number is)
The NHS App – a new, faster way to book your appointment with GP at hand
Non-urgent advice: Latest news
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Non-urgent advice: You and your General Practice
Our GP clinic locations
You can choose from any of our five state-of-the-art clinics, across London.
About GP at Hand
We offer fast access to NHS GPs through 24/7 video or telephone consultations and more.
Meet our team
Our specialist team includes GPs, Advanced Nurse Practitioners, Pharmacists, Nurses, Mental Health Practitioners and Physios.
Non-urgent advice: What is GP at hand?
We provide appointments to our registered patients 24 hours a day, 7 days a week. You can book a video or telephone appointment with any of our team of experienced clinicians, including:
GPs
Advanced Nurse Practitioners
Nurses, Pharmacists
Mental Health Practitioners
Physiotherapists
Most issues can be dealt with without needing to visit our practice – we are the pioneers of digital-first primary care in the UK and our clinicians are highly trained and experienced with digital consultations.
For those occasions when you do need to be seen in person, you can choose from any of our state-of-the-art clinics across London. Located within easy reach of transport hubs, our clinics are purpose-designed to ensure you get the best experience and care.