Can you arrange transport to my appointment?

Sorry, we are unable to arrange transport on your behalf.

If you think you may be eligible for transport to your hospital outpatient appointment, you should contact the Transport Department of the Hospital that you will be attending. This needs to be done by the patient, or their nominated representative, and cannot be done by the GP Practice.

You may also be able to claim for the cost of arranging your own transport to Hospital.

More information is available on the NHS website.

Why is my clinician running late?

Our clinicians try as hard as they can to run to time. However, sometimes they may be a little late to your appointment if they are held up with an earlier patient or urgent problem. Thank you for your patience. Your clinician will call you as soon as they are able to.

Sick notes / Fit notes

You can self-certify for the first 7 days of any period of illness. This means that you do not need to give your employer a fit note or other proof of sickness if you are off work for less that 7 days (note that this period includes weekends and other non-working days).

If you are off work for longer than this, you will need a Fit Note from your GP. You can use our online consultation service to request this, and we will contact you if we need to speak to you further about your request.

How do I book an appointment?

The best way to book appointments is online via our website.

However you choose to access us, we will take you through a short list of triage questions. These help us to work out whether you can be seen digitally, or need to be seen in person, how urgent your need is, and which of our team of experienced clinicians would be best to help you.