How do I use the NHS app?

Once you are registered with the NHS app, you can use this to book an appointment, send us a message, view your upcoming and past appointments, view your medical record, request repeat prescriptions and more.

Once you are logged in, you can access the following services.

To book an appointment:

• Select Appointments
• Select Book an appointment
• Select Ask about a health problem

_{Note: due to the slighly confusing way the NHS app works, ‘Check for available GP appointments’ will always show that no appointments are available. Please ignore this option and always use ‘Ask about a health problem’. You will then be directed to our booking system and you will be able to book or will be advised on next steps. We are trying to get this changed.}

To send us a message or ask an administrative query:

• Select Appointments
• Select Request a letter or information

To view or request a repeat prescription:

• Select Prescriptions
• Select the prescription service you require

To view your medical record:

• Select Appointments
• Select Appointments notes and other updates

To view your test results:

• Select Test results

To view upcoming and past appointments:

• Select Appointments
• Select Manage GP appointment

You may also see services, letters, results and appointments from hospitals and other services you have been referred to on the NHS app. The NHS team are continuing to add to the services available via the NHS app, so this will expand even more with time.