How do I use the NHS app?

Once you are registered with the NHS app, you can use this to book an appointment, send us a message, view your upcoming and past appointments, view your medical record, request repeat prescriptions and more.

Once you are logged in, you can access the following services.

To book an appointment:

• Select ‘Services’ > ‘View all’
• Select ‘Contact your GP about a health problem’

_{Note: due to the slighly confusing way the NHS app works, ‘Check for available GP appointments’ will always show that no appointments are available, and will instead direct you back to ask us for medical advice, using the above option. Just fill in the triage form as usual and you will be able to book or will be advised on next steps. We are trying to get this changed.}

To send us a message or ask an administrative query:

• Select ‘Services’ > ‘View all’
• Select ‘Contact your GP surgery for a document or update’

To view or request a repeat prescription:

• Select ‘Request repeat prescriptions’ under ‘Services’
• You can then view the status of any repeat prescriptions you have requested under ‘View and manage prescriptions’ under ‘Your health’

To view your medical record:

• Select ‘GP health record’ under ‘Your health’

To view your test results:

• Select ‘Your health’ > ‘View all’
• Select ‘Test results and imaging’

To view upcoming and past appointments:

• Select ‘GP health record’ under ‘Your health’

You may also see services, letters, results and appointments from hospitals and other services you have been referred to on the NHS app. The NHS team are continuing to add to the services available via the NHS app, so this will expand even more with time.