How to Book Appointments and Manage Your Health with the NHS App

Non-urgent advice: To book an appointment

Before you start
1. Ensure you have the latest version of the NHS App installed.
2. Sign in to the app; you will require an NHS login for this. If you don’t have one, you can easily create one.

Once you have logged into the app successfully:

Select Appointments > Select Book an appointment > Select Ask about a health problem

Important! Please make sure you always select

  • Ask your GP about a health problem
  • NOT Check for available appointments

Other services available on the NHS App

You can also use the NHS App to access other services from GP at Hand.

The new version 6 of the NHS App has a simplified home screen – please make sure you have updated to the latest version of the app.

Select Appointments > Request a letter or information
Select Prescriptions
Select the prescription service you require
Select Appointments > Appointments notes and other updates
Documents added to your record can be seen at Documents > Your documents
Select Test results
Select Appointments > Manage GP appointments

The NHS App gives you a simple and secure way to access a range of NHS services. You can download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services by logging in at NHS Online if you do not wish to or cannot download the NHS App. You must be aged 13 or over to access the NHS App or NHS Online.

You may also see services, letters, results and appointments from hospitals and other services you have been referred to on the NHS app. The NHS team are continuing to add to the services available via the NHS app, so these will continue to expand with time.