Book face-to-face appointments

If your GP advises that you need to be seen in person, booking a face-to-face appointment is quick and easy.

Just follow these 3 simple steps

Step 1

Tap the notification

A notification triggered by the GP will pop up on your screen once you’ve finished your digital consultation, enabling you to book a face-to-face appointment.

Babylon IOS Iphone X F2 F Appointment A

Step 2

Take your pick

Choose a clinic, select a clinician and book a time that suits you best. You will also be able to choose between male and female clinicians.

Babylon IOS Iphone X F2 F Appointment B 2

Step 3

Confirm your appointment

Happy with your selection? Confirm the appointment and save it in your calendar. Job done!

Babylon IOS Iphone X F2 F Appointment C

Due a routine face-to-face appointment?

If you’ve been invited to book a smear test or are due vaccinations, an asthma or diabetes review, wound care or an NHS Health Check - please continue to book this via the support team on 0330 808 2217 or by emailing We’re working on making these appointments directly bookable in-app in the very near future!

If you’re having any problems with booking an appointment in-app, please contact the Support team on 0330 808 2217 or email